ALL PRODUCTS CAN TAKE 7-10 BUSINESS DAYS TO PROCESS. PROCESSING BEGINS 1 DAY AFTER YOUR ORDER IS RECEIVED. TRACKING NUMBERS ARE SENT VIA EMAIL AFTER PROCESSING.
Packages will be shipped using USPS, UPS, FedEx, DHL, depending on your location.
- BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS.
- ALWAYS ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE.
- WE SHIP PRODUCTS MONDAY THRU SATURDAY.
- WE DO NOT SHIP ANY PRODUCTS ON SUNDAYS.
You must send questions regarding orders to the e-mail firstname.lastname@example.org. Please include the name and order number.
INCORRECT SHIPPING INFORMATION:
If a package is returned to CC Natural Skincare, LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for the delivery, the customer will be responsible for returning the shipping redelivery cost. CC Natural Skincare, LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer. No refunds will be provided if any parts of the address are wrong.
LOST OR STOLEN PACKAGES:
CC Natural Skincare, LLC is not responsible for lost or stolen packages with a confirmed delivery to the address entered for an order.
Upon inquiry, CC Natural Skincare, LLC will confirm delivery to the provided address, date of delivery, tracking information, and shipping carrier information for the customer to investigate.